I am writing to bring to your attention a serious issue regarding unusually high mobile data consumption on my iPhone 17 Pro Max, which I purchased in October 2025.
Within just 5 minutes, the device consumed approximately 1.5 GB of mobile data, mostly shown under “System Data/General Data” usage. This level of data consumption is abnormal and is causing inconvenience in my daily usage.
I request you to kindly:
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Investigate the cause of excessive data usage,
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Check for any network-related issues, and
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Provide guidance or a solution to prevent further unexpected data consumption.
I am attaching relevant screenshots of data usage for your reference (if needed).
Kindly look into this matter at the earliest and provide a suitable resolution.
Thank you for your support.