Hello bro im using iphone 15 pro max purchase in january i added apple care plus also added that device ,now im facing a huge problem i found that my phone bottom side srew has rusting issue afterthat i visit nearest apple service center iplanet they inspecting my phone after they refuse to service my phone they say this type of issue not covering apple care plus .iam totally upset im totally broken bro what to do bro plz guide me i attached my phone photo.
hi bro, if the phone is damaged then we can claim applecare+. can you talk to any service center technician whether the damage broken the bottom of the phone like a vehicle ran over, and bottom of the phone damaged heavily, is it possible to claim applecare or not? so we can damage and claim the warranty. in that case screw problem wont be a big issue.
but we have to get confirmation from apple service center technician once before making such damage.
the only reason they decline service for rusted screw or damages to the screw as it raises issue about device opened outside apple service center.
We can try with outside tamilnadu service center too. like pondy or bengaluru with aptronix like service center after confirming above scenario.