Hi guys, I have an emergency situation and need some help.
One of my friends lost his brand-new iPhone 17 Pro Max 512GB while travelling. We believe someone may have stolen it.
We have already filed a police complaint/FIR, and Find My iPhone is still enabled on the device.
Could you please guide me on the best possible way to track and recover the iPhone? Is there anything else we should do immediately?
Also, I have one important question regarding AppleCare+. The phone is brand new and we still have the original bill, box, and FIR/police complaint.
If we purchase AppleCare+ now, would we be eligible to get a replacement/new iPhone for the lost/stolen device? Or does AppleCare+ need to have been purchased before the phone was lost?
Any guidance would be really appreciated. Thank you!
hi bro, sorry to know about the device theft incident. just make sure not to click any links that you receive to secondary phone number. login to icloud . com separately in your mobile or computer browser and check find my status if you have to.
Even if you receive a message claiming your iPhon has been located and it may look like from apple or icloud, avoid clicking on such messages or logging in.
If police not already registered their complaint with CEIR services, then you can check and do it too.
This could help in some cases.
only if we have applecare+ theft protection plan we can claim in this type of scenario. not possible to claim for replacement unit when regular applecare+ plan applied. apple launched that theft plan last year which user may opt for monthly or yearly subscription.
now its not possible to buy for the device that is already stolen bro.
Check find my service few hours once to know any recent update with the location. if found visit the place with friends or police personal for your safety reasons. I hope you find the device soon.
First of all, thanks for the reply, bro! 
So, as I understand it, there’s no possibility of purchasing AppleCare+ now since the phone is already lost, right?
For now, the only options we have are to try tracking it through Find My iPhone and follow up with the police, correct?
yes bro. doing physical tracking and through police is the only option we have at present. Find my helps to know if the phone comes online. mostly the thieves try to turn on and if you have esim on the device it will immediately go into lost mode and send the location details. checking few hours once helps to know the location in such cases. its still 50/50 chance bro.
Bro, the mobile was purchased from the Croma showroom itself. I spoke with them, and they said they’ll help me by adding AppleCare+ with the original purchase date, so there’s no need to worry. And they are asking 25k for that AppleCare+.
But he asked them one thing to confirm: if AppleCare+ is added, will Apple provide a brand-new replacement device in case of a claim? Is that actually possible, bro?
That’s a great news, bro. If the technician can add AppleCare plus with the theft protection because there are two different type of AppleCare plus options available as I said earlier one without theft protection, another one with theft, protection in case of any theft incidence are lost, you can claim limited number of times in a year, but for that I felt that the device has to be there with you for verification purposes.
so kindly crosscheck once again with Croma technician that it is possible to add theft protection. Not just the default, applecare plus or servify protect plus.
Yes bro, you’re right. He was asking about the device, so that’s it bro 
Thanks for the help, bro! 
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Sorry for the financial loss bro. Just follow safety practices next time. It will be alright.