Hi,
Recently I had green blank screen issue with my Iphone 13 pro max and since it was in warranty period, my phone got replaced with other one. But I came to know that the replacement unit does not comes with box. How do we know that they have given a new phone as a replacement. Do we need to trust them blindly ?
And also i heard from the service Centre that this issue is there for Iphone 13 pro max. Is it so ?
Hello Bro,
Replacement units do not come with a Box. Even the service centers receive it without a box as when we give it to service, we have to submit just the defective iPhone.
Refurbished Units are mostly new devices that go through thorough Quality and Auditing and also come with an additional warranty or the warranty left over in your existing device will carry forward. So if you find any issues within that period, then you can again claim a warranty. Which very rarely happens.
Thanks Bro for the update !!
I bought a Iphone 15 from Flipkart. It has a motherboard issue as told by Apple Service Provider. Flipkart are asking for a DOA Certificate to proceed with Return, which no service provider is giving. Further i want a replacement for the iphone. How can I proceed